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Operator Spaces

These spaces are for platform operators and administrators. Most users won't interact with them.

Tenet

The main admin workspace where operators configure the entire Hub platform:

  • Enable or disable features and permissions
  • Define custom attributes and derived fields
  • Build Processes (workflows and AI automations)
  • Set up integrations
  • Customize themes and branding
  • Create System Prompts to surface quick-start suggestions in chat
  • Create Chat Skills to surface available tools in chat

The AI assistants used in Ask Anything and on dashboards (one per Space type — Company, Adviser, Initiative, Personal, and so on) are pre-configured by the platform team. Operators can now curate which prompts and skills appear to users via the System Prompts and Chat Skills pages.

Only platform administrators access Tenet.

All three operator workspaces — Tenet, Support, and Platform — share a Knowledge Base and a Projects section for keeping reference material and grouping operator work.

Switching between tenants

Each Hub tenant lives at its own web address. If you're a Tenet admin and your organization runs several tenants (for example a demo environment and one or more regional production tenants), open the user menu — the one under your avatar in the top-right — and choose Switch tenant. The submenu lists every other tenant you can jump to. Selecting one takes you to that tenant's address; you'll sign in there separately, since accounts aren't shared between tenants.

If you don't see Switch tenant in your menu, you don't have Tenet admin in another tenant — or there's only one tenant configured.

Support

A dedicated workspace for support staff (if enabled). Support teams use this space to track issues, respond to inquiries, and coordinate help. It also has its own Knowledge Base (uploaded documents and wiki pages) and Projects for organising larger support efforts.

Platform

The global settings and branding configuration space. This is where platform-wide appearance and capability settings live. The Platform workspace has its own Knowledge Base and Projects, plus the MCP integration page under Integrations.

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