Requesting Access to Restricted Data

What you'll do

Submit a request to view or interact with data that's behind access control, explaining why you need it.

Before you start

You've encountered restricted data — a masked field, a restricted Space, or similar — and need permission to access it.

Steps

On the restricted data, click Request access or Ask for access (exact label varies).
A request form opens.
Enter your reason (why you need access, what you'll do with it).
Click Submit.

A review task is created for the appropriate approver. You'll be notified when they respond.

During the approval process

Your request is assigned to an approver (usually a Space owner or administrator).
They review your reason.
They approve or reject the request (may ask clarifying questions).

If approved

You receive a notification.
The access is granted temporarily (usually for 1 day, depending on the request type).
You can now view or use the restricted data during that window.
When the time expires, the restriction re-applies.

If rejected

You receive a notification explaining the decision.
You can resubmit the request later with more context if needed.

What happens next

You can only use the access during the approval window. If you need long-term access, ask your administrator to grant you a permanent elevated role instead.

Access Requests — feature overview
Tasks — approval requests are tracked as tasks
Glossary — access request definition